CRM

Advanced marketing intelligence for smarter player engagement.
Contact SalesCRM

Gamify. Automate. Retain.

CRM empowers operators with real-time granular segmentation, automated player journeys, deep gamification mechanics, and a fully integrated loyalty program that together transform engagement into sustainable revenue.
Gamify. Automate. Retain.

Key Features

Marketing Segments

Build static or dynamic customer segments from demographic, behavioural, and transactional data. Combine segments, preview audiences, and track lifecycle shifts for deeper insights. Use these segments to automate targeted campaigns, customer journeys, or special missions. 

What This Feature Brings 

  • Static And Dynamic Groups 
  • Compound Segmentation 
  • Lifecycle Stage Tracking 
  • Multi-Criteria Filtering 
  • Segment Locking
Marketing Segments

Additional Features

  • Communication Template Buider

    Create and manage SMS, email, push and Telegram templates for multi-channel communication.
  • Custom Data Views

    Configure personalised advanced filters to display private or public table views.
  • Marketing Calendar

    Plan, schedule, and track all campaigns and activities in an easy-to-navigate calendar.
  • Advanced Analytics and Dashboards

    Access real-time performance dashboards with deep insights into player behaviour and campaign impact.
  • User Role Builder

    Define granular access to align CRM operations with your organisational structure.
  • Spam & Email Blacklist Controls

    Automatically filter sensitive words and block restricted emails to ensure compliant communication.

CRM Services

  • Data Migration & Setup

    Data Migration & Setup

  • CRM Configuration

    CRM Configuration

  • Segmentation Setup

    Segmentation Setup

  • Bonus Configuration

    Bonus Configuration

  • Campaign Building Support

    Campaign Building Support

  • Dashboard Setup

    Dashboard Setup

  • User Role Management

    User Role Management

  • 24/7 CRM Support

    24/7 CRM Support

Trusted by Operators Who Measure Success

Our partners' results speak for themselves.

At GanaExpress.bet, we have found Digitain to be a solid and reliable technology partner. Their platform has allowed us to operate sports betting and online casino with stability, good performance, and clear management tools, both on our website and in our Retail locations, always aligned with the regulatory demands of the sector.

GanaExpress.bet

For 10 years now, XliveBet has relied on DIGITAIN as our trusted turnkey platform provider. Their technology, reliability, and continuous innovation have played a central role in our growth and long-term success.

X Live BET

Digitain is our technology provider for sports betting. The integration allows us to operate steadily in the regulated market and maintain a competitive sports range. We continue working together to expand the available tools, improve the promotional offers, and optimize the user experience, aspects that we consider key to the growth of both parties.

Sportsbet

Working with Digitain has been a great experience. Their professionalism, dependable support, and commitment to high standards make them a partner we can count on every day.

winner

Trusted. Awarded. Proven.

Technology Provider of the Year
Technology Provider of the Year
SPiCE
Multi-Channel Supplier of the Year
Multi-Channel Supplier of the Year
5 Star
Most Innovative Supplier
Most Innovative Supplier
European iGaming Awards
Global Gaming Company of the Year
Global Gaming Company of the Year
IGA

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